Data Privacy

Privacy Statement

Vifor Fresenius Medical Care Renal Pharma Ltd. is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy statement, we would like to inform you about our security measures.

Collection of data

You can use our website without disclosing your personal data. You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you a product or service at your request. When you use our website, data for various security purposes may be stored. This data may include the name of your Internet service provider, the website that you used to link to our site, the web sites that you visit from our site and your IP address. This data could possibly lead to your identification, but we do not use it to do so. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified. In cases when personal data is provided to others to provide you products or services you have requested, or for other purposes you have authorized, we rely on technical and organizational means to assure that applicable data security regulations are followed.

Collection and processing of personal data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information. The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us.
Your personal data will not be passed on by us or by our agents for use by third parties in any form whatsoever, unless we have obtained your consent, are legally required to do so, or it is necessary to disclose personal data in order to enforce these Terms of Use or to protect the rights of Vifor Fresenius Medical Care Renal Pharma or third parties. We may, however, pass your personal data to any successor to the Vifor Fresenius Medical Care Renal Pharma business, who shall be subject to the restrictions of this Privacy Statement.
Any website contributions or comments will be published with the identity of the author disclosed, and personal data may not only be stored at, but also accessed from different locations with the consent of the registrant (Legal Assessment page 12, para 40). We will ensure that appropriate protections are in place. Please refer to the part Security for further details.

Purposes of use

The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of access and correction

You have the right to review and amend any personal data stored in our system if you believe it may be out of date or incorrect. Just send an email to the address given in the imprint or contact the Data Protection Officer at the address below.

Right of cancellation

You have the right at any time to withdraw your consent to the use of your personal data in the future. Again, just send an email to the address given in the imprint or contact the Data Protection Officer at the address below.

Data retention

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Use of cookies

Cookies are small text files that are stored in the visitor´s local browser cache. Using such cookies it is possible to recognize the visitor´s browser in order to optimize the website and simplify its use. The data collected via will not be used to determine the personal identity of the website visitor. Most browsers are set up to accept these cookies automatically. In addition, you can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer.


Vifor Fresenius Medical Care Renal Pharma uses technical and organizational security precautions to protect your data from manipulation, loss, destruction or access by unauthorized persons. Any personal data that is provided to Vifor Fresenius Medical Care Renal Pharma will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously revised based on new technological developments.


If you have any problems, questions or ideas, please contact one of the following persons.

For questions regarding the content and purpose of the website or concerning Vifor Fresenius Medical Care Renal Pharma:

Name: Dr. Viatcheslav Rakov
Company: Vifor Fresenius Medical Care Renal Pharma Ltd.
Street: Rechenstrasse 37 – P.O. Box
City: 9001 St. Gallen
Country: Switzerland
Phone: +41 58 851 8000
Fax:  +41 58 851 8001

For administrative questions regarding Terms of Use, Privacy Statement, Website Policy or the general workings of the website:

Name: Thilo Kölzer
Company: antwerpes ag
Street: Vogelsanger Straße 66
City: 50823 Cologne
Country: Germany
Phone: +49 (0)221.9 20 53 -318
Fax: +49 (0)221.9 20 53 -133

The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.

Last updated: 04 May 2016


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